Return Policy

Return & Refund Policy - WowDeals Store

 

No Returns on Flash Sale Items

Products sold at special discounts (Flash Sales, Seasonal Sales, Special Offers, Today’s Deals, Daily Deals, etc.) cannot be returned.

Return & Replacement Policy

You can return a product if it is damaged or not working, but it must meet these conditions:

  • The item must be unused, in its original packaging, and in the same condition as received.

  • Report the issue within 24 hours of receiving the product.

  • If you’re not satisfied with your purchase, you can return it within 7 days. However, AED 25 will be deducted for delivery and collection charges.

Replacement Process

  • If the product is faulty, we will pick it up and send you a replacement as soon as possible.

  • If the product is not faulty but you want to exchange it, AED 25 pickup and delivery charges will apply.

  • No returns or refunds if the product is used or opened from its original packaging.

Refund Policy

  • Refunds are given as store vouchers or bank transfers, based on your choice.

  • Processing time: 5-7 business days.